How referrals work
Clear progress from your first service through reward redemption.
Complete your first paid service
After your first service is completed and paid, your reusable referral code becomes eligible for activation.
Share your personal code
Send your code or care-request link to a new Arcana Pet Co. client. You can refer multiple different friends.
Your friend completes service
The new client receives $5 off their first completed service after the code and eligibility are verified.
Receive $10 Arcana credit
Once that first service is completed and paid, $10 credit is added to your portal for a future booking.
Your portal keeps everything together
See your personal code and sharing links, referrals in progress, earned rewards, current credit balance, and redemption history in one secure place.
Loyalty tiers
Your tier is based on lifetime completed services—not dollars spent.
First-Time
1 completed service
- Client profile and visit updates
- Personal referral code unlocks
Bronze
3 completed services
- Priority scheduling when available
- 5% off eligible add-ons
Silver
8 completed services
- One eligible free add-on per month with a paid service
- All Bronze benefits
Gold
15 completed services
- Birthday perk
- Early access to new services
- Quarterly enrichment add-on
Platinum
25 completed services
- Holiday-request priority
- Annual wellness check-in
- VIP shop access
Eligible add-ons, birthday perks, and other benefits are subject to availability and current program terms.
Program rules
Simple safeguards keep rewards fair for every client.